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Friday, February 09, 2007

Apple LemonBook or Lemon MacBook?

I am fed up with my macbook. While I have been in love with the little guy when in working order, I have spent way too much time on the phone and traveling to visit my local Genius. I'm still not sure why I broke my never-buy-one-dot-oh-products rule.

The latest in the LemonBook saga includes
  • Defective battery
  • Limp Mouse button

This brings the complete list to four warranty items over the past ~7 months with the inclusive list being
  • Stained case (cover replaced)
  • Random shutdowns (internals replaced)
  • Limp mouse button (pending part replacement)
  • Defective battery (battery replaced)

While I am not much for extended warranties, I might make an exception and spring for the extended care. The biggest issue with all these repairs is "downgrade" process before requesting repair work. Each repair quest requires me to swap out my RAM and HDD upgrade. Quite the pain in the ass.

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1 Comments:

Blogger Ryan said...

Funny you mention this, I'm probably going to be selling my MacBook Pro because of a similar disappointment. It's a shame, the OS is pleasant to use but the hardware is awful and that's where the Apple premium comes from.

I'd like to say I'll chalk it up to buying a 1.0 product and that I'll give Apple another chance, but seeing as how I'm getting along just fine on my 2+ year old Toshiba Tablet PC (which is massively underpowered in comparison), I'm not so certain.

Saturday, February 10, 2007  

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